Please note: The time frame for order delivery is divided into 3 parts

• Registration: You MUST register with us and provide evidence of your training and insurance (via email) before we can dispatch your order. If you have not completed registration, do so here: www.dermalrevolution.com/register/
• Send your photographs/scanned images of proof of training and insurance to dermalrevolution@gmail.com
• Processing time: Order verification and packaging. All orders are dispatched within 48 hours after the order is placed.
• Shipping time: After processing and dispatch, Royal Mail/Parcelforce delivers the orders, which takes an additional 1–2 days. 
• International items usually take between 5 and 14 days to arrive at their destination.

• Shipping & Postage Service: 
• Orders of 2-4ml will be posted Royal Mail 1st Class (Arrival within 1-2 days of posting.)
• Orders of 4ml+ will automatically be upgraded to Royal Mail Next Day Special Delivery (Arrival for the next working day from posting.) 
• Any European/International orders will be posted using 1st Class or if over 4ml using Royal Mails Airsure or ParcelForce. 
• Please contact us if you would like to track your order.
• At Dermal Revolution, we rely upon our shipping providers to deliver your order safely to your chosen address, however in the unlikely event that your delivery from Dermal Revolution becomes damaged in transit, we need you to take photographs straight away to support any insurance claim we make with the shipping provider.Please take photos from all 6 sides before opening, then take photos of any items within the parcel that are damaged. Please count and record the number of units of each item received – as some may have been lost, depending on the damage to the package.
• Please provide all of this information to dermalrevolution@gmail.com within 48 hours of receiving your damaged package or you may not be eligible for compensation or replacement.
• Cost of Shipping: Shipping is FREE – upgrade your shipping to Next Day by ordering 4ml+.
• Duration of Shipping: Once dispatched, most orders arrive between 1-2 working days. (Special Delivery arrives Next Day Guaranteed)
• Handling Time: Orders are processed within 24hours of being received. We dispatch every 48hours, usually making postal drop offs on Monday/Wednesday/Friday. 
• If you have any special requests please email us as soon as possible, we are happy to accommodate  – personal postage arrangements can be made for a fee.
• Restrictions: We do not ship to PO Boxes.